When was Abhati founded?December 2013What is Abhati’s mission?Abhati is built on a mission of people and planet. Our sales directly support educating girls from vulnerable communities in India through our partnership with Educate Girls. And our products are made from whole plant ingredients we source through direct partnerships with agricultural families in the rural Himalayas.How is Abhati different from other companies that pursue charitable causes?Giving has been embedded in our DNA from day 1. We are a for-profit company that reinvests a significant portion of our profits to support NGOs that work toward getting girls from vulnerable communities into school and helping them pursue an education that will benefit them long-term.How do you evaluate the impact of your efforts?Quantitatively, we measure impact by the number of girls our sales send to school. But on a personal level, hearing the stories of the countless young girls who have been rescued from extreme poverty and a future as a child bride makes it clear that every sale of Abhati has a tremendous impact.What kind of relationship do you have with the NGO you are working with?We have had a long-term partnership with our primary NGO, Educate Girls, after learning about the important work they do to rescue girls from becoming child brides and convincing their families that going to school is more valuable and meaningful. Additionally, Abhati founder and CEO Anju Rupal was one of the founding members of Weforest.org, which is the organization we support through our membership with 1% For The Planet.
PRODUCT AND INGREDIENT INFORMATION
Where can I get a complete list of product ingredients?Each Abhati product is provided with a detailed list of ingredients. If you have specific questions about a product, please refer to the product’s page for more information.Are Abhati products certified organic?All whole plant ingredients are either organic or wildcrafted, but not all of the farmers we work with have organic certification. This is a huge financial investment for them, and we are trying to work with them to get this done with the local governing bodies. But in the meantime, we support them by buying their beautiful ingredients—even if that means it doesn’t come with an official organic seal.Why are the ingredients in your products special?Most of the plants are wildcrafted (the practice of harvesting plants by hand from their natural, or ‘wild’ habitat) and tested by us for their effectiveness and healing properties.Why do you say the quality of your products is superior?It took us over three years to develop our range. Each product was developed from scratch, which isn’t the norm in beauty. This allowed us to work with the best raw materials, and with a team of researchers who are noted for their environmentally friendly formulation philosophy.Do any of your products contain parabens or sulfates?No, our products are free from parabens, sulfates, sillcones, and colorants.Are Abhati products gluten-free?Most are, but not all. Please refer to individual product pages for details.Do your products contain soybeans, nuts or wheat?Yes, some products do; please check individual product pages.Are your products and ingredients tested on animals?No, never. We only on humans. We worked with 73 hair salons in Switzerland to develop our hair care line, and work according to the Sattva principle of harmlessness.Do your products contain any animal ingredients or by-products?Our products are only plant-based and vegan. The one exception is our Mahanadi Lip Treatment, which contains beeswax.Do Abhati Suisse products have an expiration date?Yes, six months after opening the package.Are your products fair trade and sustainably sourced?Yes. We source our raw material suppliers from the Himalayan region and Switzerland.Is your packaging environmentally friendly?Yes, we use recycled paper, rPET (recycled plastic that can be recycled indefinitely), glass, and sugarcane. We have to use dark packaging to prevent harmful light from reaching our herbal ingredients.Do your products contain sunscreen?No. It is difficult to develop a natural sunscreen product that is effective. But we are working on it.Are Abhati shampoos and conditioners safe for color-treated hair?Yes. Please note that our shampoos are plant-based and do not lather like conventional shampoos due to the natural surfactants we use in place of harsh foaming agents.I have sensitive skin; will Abhati Suisse products be suitable for me?We recommend that people with sensitive skin always do a patch test before using to check for potential allergies.Why are your shower gels and shampoos non-foaming?Our cleansers for body and hair are non-foaming because they are free of sodium lauryl sulfate and other non-plant-based surfactants. This ingredient, often used in this type of product, can be irritating to the skin. We prefer milder and non-aggressive products for the skin. They do not foam as much as conventional products, but clean perfectly and are plant-based!What preservatives do you use?All our preservatives are of plant origin. We devote a lot of research to finding the best natural preservatives and are constantly developing them as new formulas become available.Are Abhati products suitable for vegans?Most are. But please always visit our individual product pages for up-to-date information.Do you offer samples of your products?You can purchase our travel kit, which includes a shampoo, a conditioner, a body wash, body lotion, and full-sized lip treatment.
What is your relationship with your producers?Some go back to the partnership with weforest.org and have become part of our family, with a shared concern for the environment.Is every step of your production process sustainable?Where possible, yes. Even our offices are powered by renewable energy from alpine water.How do you check that everything is in order in terms of your production?All of Abhati’s production takes place internally. Please check our blog to learn more.
ORDER AND SHIPPING
Which countries does Abhati Suisse ship to?Abhati offers worldwide shipping, from abhatisuisse.com. We also have partners in the US and Australia who ship from their stores. Please see our list of distributors.What are the shipping and handling costs?We offer international shipping worldwide. The delivery price depends on the destination. Please refer to our Delivery page for more information. Please note: We do not offer special delivery (next day delivery) on our website.Which parcel service does Abhati Suisse use?We have partnered with DHL for order delivery and we ship from Europe, so there are no customs fees for deliveries.What is your return policy?If you are not completely satisfied with your purchase, we will gladly accept products in their original, untouched condition within 30 days for a refund or exchange. Please return the product in its original packaging along with a copy of the packing slip. Only items purchased on abhatisuisse.com can be accepted for return or exchange. We do not accept merchandise purchased in a store.Only the price of the item(s) purchased will be refunded. Shipping and handling charges are not refundable.For returns, send the unused or damaged merchandise to:Abhati GmbH
What is the difference between organic and wildcrafted?We often use the term “wildcrafted” when describing the ingredients in our skin care products. Wildcrafted is often used in conjunction with “organic” or “natural,” but the properties of wildcrafted plants are rare, and these particular plant extracts can uniquely enhance the antioxidant profile of your skincare. Wildcrafting involves traditional harvesting techniques where plants are hand picked in their most natural state and care is taken to avoid disturbing the local ecosystem.What are wildcrafted ingredients?Wildcrafted means that a plant has been grown in nature without any human intervention and in its natural environment. No commercial farming methods have been used to grow wildcrafted plants. In addition, they are harvested in an environmentally friendly manner that does not harm their occurrence or the environment in which they naturally grow. Only the leaves, stems or flowers are extracted for us, leaving the living plant intact. This harvesting method means that wild-crafted ingredients often cannot be classified as organic, even though they are essentially the most organically grown ingredients you can find.Wildcrafted ingredients are different from organic ingredients, which are derived from plants that are grown with the help of humans, with careful attention to the impact on the environment and creating conditions for optimal growth without harming the plant or any other aspect of the growing process.Is it true that every skincare product must contain some kind of preservative?Any cream-based product must contain a preservative to be safe. Abhati only uses preservatives that are approved by Ecocert. Abhati is committed to ensuring that only the highest quality ingredients are included in each of its products. Abhati proactively researches and discovers new forms of preservatives and continues to develop them as new ingredients become available.Where can I find out about becoming an authorized seller with Abhati?If you are interested in becoming one of Abhati’s retail partners, please email us at firstname.lastname@example.org with more information about your business and we will contact you.Can I offer Abhati at my place of business?Please email us at email@example.com. Due to the large number of requests we receive, please be aware that requests may take between three and four weeks to process. We thank you in advance for your patience.Who can I contact to include Abhati products in a blog or video post?For all press inquiries, please contact us directly at firstname.lastname@example.org.What will I receive if I subscribe to the Abhati newsletter?Abhati’s monthly newsletter provides information about places, people, food, writing, design, and anything else that inspires us that we think might interest you. If you subscribe to the newsletter, your information will be used to communicate directly with you and will not be shared with third parties. However, please note that by entering your information into our customer database, you are also opting in to receive invitations to Abhati’s events and information about Abhati partner initiatives.You can sign up for our newsletter from the sidebar on our homepage.